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| What some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey Page | |
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"Same great buying experience as my first one. John, Jimmy and Danny are the best. I wouldn't consider any other dealer. Definitely worth a trip from anywhere! Thanks for the answer to my question about my 2008 FLHRC "throttle by wire" not covered in the owners manual."
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By: Robert Bellmore,OH
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"In the 30 years that I have been going to Harley Dealers, This is the place to go,none of the others come close! The owners and workers(parts,sales,service) treat you like friends,not just customers. John and Joan O'Toole are two of the nicest people you will ever meet! If you go to another dealer you have made a big mistake! THANKS TO EVERYONE AT O'TOOLE'S HARLEY DAVIDSON. "
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By: George Middletown,NY
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" I didn't think it was possible in this day and age but my experience at your dealership made my year! The staff was friendly and very knowledgeable they had all the answers. Then I got to meet John O'toole which topped off the whole deal. I cant tell you how much it meant to me to do business with a hand shake. And I look forward to doing business with all of you at O'toole's."
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By: Jeff Accord,NY
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"Every one from salesperson (Jimmy) to (John) Head honcho, to even the guy who helped tie my new Anniversary Road king down in van (forgot his name) were all very professional, courteous and downright hospitable. Would definitely do business with again. Recommendations to anyone looking for a new bike. Shop till you drop, there's no one better than the crew at O'tooles.
Thanks,
Ron and Pat"
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By: Ronald west hempstead,NY
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" I have only beento O"TOOLES one time and made a purchase of some parts to be installed at a later date.Everyone that I spoke to seemed to be very personableand & sincere. I intend to bring all my business to them, and recomend them to friends.Bringing my bike for service before I head to Myrtle Beach."
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By: Wayne washingtonville,NY
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"When my husband and I made the decision to get our bikes, we did some shopping around, both locally and in NJ and PA. No one made us feel as welcome, or worked as hard, to make sure we were happy. They didn't push us, they answered all of our questions, and never made us feel that the sale was the most important thing. Everyone there remembers our name when we come in. It's great just stopping by to say hello. There might be bigger dealers out there, but none can compare to O'Tooles. They've definitely earned customers for life!"
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By: Jeanne Swan Lake,NY
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" Dealing with Otoole's has been the best experience ever purchasing a bike. Jim went out of his way to make the purchase happen and was curteous, friendly, & very professional. The staff were all very friendly and went out of their way to be courteous. Go there and see for yourself."
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By: Kerry & Carol Milford,PA
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" I MISS COMING IN YOUR STORE EVEN THOUGH IT HAS BEEN A COUPLE OF YEARS. I AM ALL THE WAY DOWN HERE IN FLORIDA. THERE IS A PILE OF STORES BETWEEN HERE AND THERE AND I TRY TO STOP AT ALL WHEN I DRIVE, BUT NOTHING COMPAIRS TO YOU GUYS. NOW I AM READY TO BUY A BIKE I AM GETTING THE RUN A ROUND FROM THE DEALER HERE. ETC WITH THE EXCEPTION OF THE PARTS DEPT HERE. YALL ARE THE BEST MOST FRIENDLY SERVICE EVEN ON A 1.00 PURCHASE YOU TREAT PPL LIKE IT IS A 20,000 PURCHASE. WHEN I GET BACK UP YOU ARE ON THE FIRST DAYS LIST OF PLACES TO COME VISIT. SUSAN"
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By: SUSAN TALLAHASSEE,FL
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"I just purchased a Electra Glide this week. By the time I left, I felt like family. Great experience !!! They really care about their customers from the administrative,
to sales and service. Thank you"
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By: Tom Monroe,NY
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"I just purchased my fourth Harley Davidson from O'Tooles HD. My previous purchases were from another dealer that did not seem to appreciate the business I had given them. John & Jim treated me like a long time customer and offered me a better deal on my trade than the previous dealership. It was a pleasant experience and would recommend them to any potential customer.
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By: James Kingston,NY
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"All I can say is that my experience at O'Tooles was a great one. Every member of the staff made me feel welcome, and were very helpful in helping make my purchase of my bike as easy as possible. This is the 4th bike I have brought there over the years, and when the time comes, I will buy my next bike there."
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By: James Roscoe,NY
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"Everyone at Otooles is always on top of their game
John and Joan are the best, above and beyond what you could ever expect in purchasing a Harley . Dan,Ski,Glen and Jim go out of their way to help you with your new ride
Thanks to everyone for such a great experience Ed."
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By: Edward Monticello,NY
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"I still can't believe that I finally got my first HOG. Jim was a straight talking man. I am very happy with my purchase and the dealer. Looking forward to have the dealer as the one and only dealer for my bike until the day I leave the state or die, whichever comes first."
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By: Angel Ferndale,NY
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"I WOULD LIKE TO THANK AND ACKNOWLEDGE ALL AT O'TOOLES,THE OWNERS(JOAN&JOHN),SALES(JIM),SHOP/PARTS(PAT,& A FEW MORE I DIDN'T MEET) AND IN THE OFFICE(JULIE)FOR ALL OF YOUR ASSISTANCE WITH MY PURCHASE.O'TOOLES HARLEY-DAVIDSON IS DEFINITELY A HIGHLY MOTIVATED AND PROFESSIONAL DEALERSHIP.WITH THEIR ENTHUSIASM AND KNOWLEDGE,I COULDN'T HAVE CHOSEN A BETTER DEALERSHIP TO BUY MY 1st HARLEY.THANKS TO ALL AGAIN-TODD BRINK"
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By: TODD APALACHIN,NY
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"I just purchased my first Harley, a Heritage Softtail Classic from O'Toole's. The overall experience was wonderful. Jim Lane was awesome and treated me very well. He was very patient and happily answered all my questions. The rest of the staff were terrific, all being very friendly and curtious. I could not have been more please with my experience. I will do frequent business with O'Toole's.
One happy customer,
Barry"
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By: Barry Montgomery,NY
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"HOLY HARLEY!! WOOOOOOO HOOOOOOOOOOOOO!!!!!!
We are so happy with our NEW ride ('06 FXD35 35th Ann. Super Glide)...thanks to all the staff at O'Tooles. Our entire purchase experience was 5 STAR!!
Special thanks to John and Joan O'Toole; Jim Lane, Sales Mgr.; Danny and Ski in Accessories; Rich and Crew in Service; Sandy in Merchandise & Julie and Staff in Administration...what a GREAT group of dealership staff. Thanks for Welcoming us into the FAMILY.
We look forward to a LONG relationship with O'Tooles...and we are very happy we stayed local. Thanks to all for helping to make our HARLEY DREAM COME TRUE!!
If anyone is seeking out a HARLEY-DAVIDSON...make your first stop O'TOOLES. You will not be sorry.
To ALL our fellow riders...RIDE SMART and HAVE FUN!!!!
ART and TRACEY H.
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By: Art and Tracey Liberty,NY
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"This is my second motorcycle purchase from O'Toole's H-D, a 2006 Harley-Davidson 1200C Lehman Trike. Thanks to John,Joan,Julie an Jim for making second purchase as enjoyable as the first. I also can't forget Ski an Danny in parts,and Rich and the guys in the shop for servicing and installing the windshield on my motorcycle. O'Toole's
H-D is number 1 in my book,they treat you like family.
David Matamoras PA"
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By: David Matamoras,PA
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"I WOULD PERSONALLY RECOMMEND ANYONE INTERESTED IN PURCHASHING A HARLEY TO CONSIDER OTOOLES AS THEIR CHOICE. I CAN TELL YOU FROM MY OWN EXPERIENCES WITH MR. OTOOLE AND HIS FAMILY OF PROFESSIONALS AND CARING EMPLOYEES THAT YOU CAN NOT FIND ANOTHER DEALERSHIP AROUND THAT STILL TREATS YOU LIKE A NEIGHBOR AND FREIND. THEY ALL MAKE SURE THAT YOUR NEEDS COME FIRST AND THAT YOU ARE TRULY A VALUABLE PART OF KEEPING THE BUSSINESS ALIVE. AND WE ALL KNOW HOW IMPORTANT THIS IS NOWADAYS. THERE ARE`NT TOO MANY BUSINESSES THAT ARE LOYAL TO THEIR CUSTOMERS. I`VE BEEN VERY HAPPY TO HAVE CHOSEN OTOOLES AS MY DEALER AND REPAIR SHOP.
HAPPY HOLIDAYS AND SAFE RIDING
BOB S."
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By: Anonymous westtown,NY
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"I just purchased my third bike from O'tooles, and I am amazed on how quick and easy the entire process was.Many thanks to Jim, Danny, Ski and (especially) John for making this dream a reality! "
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By: Eric Harrington Park,NJ
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"I've heard from at least 6 guys how they were treated at
O'toole's from buying parts to buying a new ride and you JIM LANE are the best salesmen Harley Davidson has, i've
always been treated with respect, i've always had answers
for any questions,.
THANKS, KEN MULLER"
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By: Ken Danville,PA
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"John, you guys operate a major league shop/store. From Ski and Danny in Sales to Richie in the shop and let's not forget Frankie, actually the entire staff, has always kept my keen interest at heart. Sometimes, I only stop by for the free coffee and still welcomed! (Shhhhhhhh). Thanks again.....Manny "
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By: Manny Port Jervis,NY
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By: Anonymous fishkill,NY
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"The Bike: 2006 FLSTFI FatBoy Navy Limited Edition #22 of 250.I fell in love with this bike the minute I set eye's on it.Having been stationed on two Aircraft carriers USS Lexington CVT-16 and USS Forrestal CVA-59.Its a work of art,a true collectable and of coarse A HARLEY DAVIDSON!
The People: They treat you like family from the time you walk in the door. John,Joan,Jimmy,Ski,Danny,Glen.
Great people with a Great Product!
Hoyt Wood
Wurtsboro N.Y.
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By: Hoyt Wurtsboro,NY
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"I was very satisfied with the overall experience. John and his wife made me feel like family. Since I purchased my bike at O'Toole's, I have since brought my brother to John and his staff and he just purchased a Street Bob. We are both extremely happy with O'Toole’s H-D"
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By: Robert New Hampton,NY
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"Just purchased the love of my life.. I went in looking for a Fat Boy but laid my eyes on a beautiful black Softail Deluxe and I was smitten.. Jimmy made me feel like family ditto for John & Joan O'Toole.I cannot remember a more pleasurable buying experience anywhere. Some of the nicest people I've ever had the pleasure of meeting. I even got $10.00 bucks to top off the tank.That may not seem like much but it was a very special thing to do. I look very much forward to seeing these fine folks on a regular basis for years to come.Thanks again to Jim,John,Joan and everyone at O'Tooles. Slainte. John Heavey. "
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By: John Wurtsboro,NY
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"I'm glad I purchased my new bike from O'toole's. Everyone I delt with there was great. JC"
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By: Jim Valatie,NY
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"This is my first HD and I could not have had a better time getting it. The staff at Otoole's is the best. They treat you like you are family from the moment you walk in. I can not say enough good things about them!!!"
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By: walt circleville,NY
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"Jim is the best. Always willing to do what it takes to get a deal done. I have purchased 3 HD motorcycles from him and currently am working on a 4th. The prices are always good and his new inventory always has what I want. The parts & service guys hook up the new scoot with the right exhaust and accessories before delivery so it's a no hassle experience. Kudos to all of the O'tooles staff."
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By: Tom "Zeke" Sussex,NJ
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"Bought my first Harley at O'Toole's after going toother dealers first. O'Toole's made me feel welcome and everyone especially Jim was extremely helpful, patient and not pushy.
When it is time to upgrade, I will shop O'Toole's."
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By: Anonymous Middletown,NY
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"I was recommended to O'Toole's by a friend who was a very satisfied customer. I shopped 3 local dealerships first and then drove 2 hours, past 5 other Harley dealers, to buy a new Street Bob from Jim. Straight up deal, no runaround. I couldn't be happier with the deal.
Joe Daly"
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By: joe Franklin Sqaure,NY
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"Danny and Ski in the Parts department are the most friendly and helpful parts guys there are working for Harley Davidson. Shane in the service department has gotten me in and out for my bikes service with no hassels and no surprizes. Its a pleasure dealing with OTooles a dealership that really knows customer service."
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By: Michael Cuddebackville,NY
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"I have a new harley dealer one mile from my house, i will go there for a free hotdog and listen to the free bands ,but when i buy a new harley its from jim at o'tooles, and i live two hours away, tom davies ,stanhope n.j."
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By: tom stanhope,NJ
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"the parts dept is the best dan and ski know what their stuff.they are always vey helpfull."
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By: wayne mountain dale,NY
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"Simply the best motorcycle buying experience i've ever had. the car industry should take note on how the O'toole team is their for the customer. can't thank them enough for the excellent buying service that i received. "
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By: Dennis Washingtonville,NY
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"Jimmy was very helpful in the purchase of my 05 Lowrider. I have been to several other dealers in the area, and the reason I purchased from O'Tooles is the friendly, low pressure atmosphere. Keep up the good work!"
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By: Ed Middletown,NY
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"Purchased a Sportster 883 C in Dec 04 . Will be bringing it in next week for screaming eagle slip ons and a phase 1 .Although I did a lot of research and questioned many H-D owners I whish I knew a little more before my purchase . My salesman was great ( Jimmy ) it was the H-D owners who had a wide range of answers that confused me . I would have gotten the work I am getting next week done at my purchase .I am enjoying my H.D and have joined the family . "
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By: Jack Nyahay Middletown ,NY
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"I have bought three harleys from O'Tooles and when I am ready I will buy my next there to"
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By: Robert middletown,NY
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"I dropped my 94 Heritage off,for motor reman and tires,also
belt. Everyone made me feel like I was an old friend,,
Not like other dealers,[ just all business ]
Thank you for the hospitality !!!
Frank Bedacht"
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By: frank franklin,NJ
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"I am not a fan of the mega dealerships that dominate Harley sales today. I like the smaller scale dealership that has everything that the mega dealership offers but on a more personal, friendly basis. O'Toole's is my idea of exactly what a motorcycle dealership should be. "
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By: Tim Campbell Hall,NY
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"My family has purchased 8 Harleys from O'Tooles in the last 11 years. We would not buy anywhere else!"
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By: Allan Sussex,NJ
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"I first want to say thank you.To the guys who helped me get my new bike on my truck.So i could get my baby home. Also to jim for treating the right way. And to Mr otoole for taking time get my paper work done and getting me on my way. So thanks again to everyone at otooles. I will recomed otooles to anyone who ask me where to buy harley. And look forward to dealing with you for a long time to come. yours turely nick petrillo."
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By: nicholas milford,PA
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"O'tooles was my Harley dealer of choice from 1997 to mid 2004 when I moved out of state. By far, O'tooles is the finest Harley dealer I have ever dealt with since I started riding Harleys in 1979. I will miss them as I know live in Tennessee but will be sure to stop in when visiting New York. "
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By: Edward Knoxville,TN
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